Event

Servitization Bootcamp 2.0

From pilot to scalable As-A-Service Business - in one day

26th November 2026 | 8.30am | Düsseldorf, Germany

Building an As-a-Service business is rarely a straight line.

You may be trying to get your first offer off the ground.

You may have proven the model and now be struggling to scale it.

Or you may be facing the organisational, commercial or operational challenges that appear when an As-a-Service business starts getting real.

Whatever stage you are at, bring the challenge with you.

What is the bootcamp?

The Servitization Bootcamp is a one-day working session for leaders responsible for building and scaling As-a-Service businesses.

The morning is about inspiration and learning from experience.

We will start with a practical framework from Black Winch and the Advanced Services Group before hearing the journeys of businesses that have built and evolved their service models over time.

Rather than simply presenting the end result, we will time travel through their journey.

Where did they start? What went wrong? What changed as they grew? Which challenges appeared at different stages? And what would they do differently today?

Using real-world experiences from companies such as Rolls-Royce and Kaer, we will connect the theory of servitization with the reality of making it work.

The afternoon turns the room around.

Take the Hot Chair

This is where your challenges become the agenda.

Three to four businesses will take the Hot Chair and have 10 minutes to expose a real As-a-Service challenge they are facing.

It could be:

  • getting customers to adopt a new service model
  • finding the right pricing or monetisation approach
  • moving from pilots to scale
  • building internal alignment
  • changing the sales model
  • defining contracts and managing risk
  • creating the operational capabilities needed to deliver
  • proving the business case
  • protecting profitability while scaling

Then the room gets to work.

Participants move around the room, contribute ideas, share experiences and challenge assumptions. We select some of the most important issues for an open discussion, drawing on the collective experience of fellow service leaders, practitioners and experts.

The objective isn't to pretend there is one perfect answer.

It's to give you new perspectives, practical ideas and lessons from people tackling the same problems.

Read the full agenda here.

What you'll leave with

You won't leave with another folder of presentation slides.

You'll leave with a clearer view of your own As-a-Service challenge, perspectives from leaders who have faced similar problems and practical ideas you can take back into your business.

We will capture the insights and working notes generated throughout the Hot Chair sessions and share them with participants after the event, so the collective thinking from the room doesn't disappear when the day ends.

Who should attend

The Bootcamp is designed for senior leaders responsible for creating, growing or transforming service and As-a-Service businesses within product-based organisations.

That includes leaders in Advanced Services, Service Solutions, Service Strategy, Transformation, Aftermarket and As-a-Service business development.

Whether you're building your first model or working out how to scale an established one, come prepared to share what you're facing, and help another business solve what they're facing too.

Your hosts

Co-hosted by leaders in their field, The Advanced Services Group and Black Winch bring extensive experience supporting manufacturers in developing and growing service-led businesses.


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