Event

Bootcamp - Hot chair: Inside real servitization cases

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26th November 2026 | 8.30am | Düsseldorf, Germany
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Why this bootcamp is different
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The Servitization Bootcamp is a one-day working session for leaders responsible for building and scaling As-a-Service businesses.

We start with real-world experience from companies such as Rolls-Royce and Kaer, looking beyond where their service businesses are today to understand how they got there.

We will time travel through the key moments. Where did they start? What went wrong? What changed as they grew? Which challenges emerged at different stages? And what would they do differently today?

We will then draw out the patterns and lessons, using practical frameworks from Black Winch and the Advanced Services Group to help participants make sense of what they have heard and apply it to their own As-a-Service ambitions.
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Take the Hot Chair
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This is where your challenges become the agenda.

In the afternoon, three to four businesses will take the Hot Chair and have 10 minutes to expose a real As-a-Service challenge they are facing.

It could be:

  • getting customers to adopt a new service model
  • finding the right pricing or monetisation approach
  • moving from pilots to scale
  • building internal alignment
  • changing the sales model
  • defining contracts and managing risk
  • creating the operational capabilities needed to deliver
  • proving the business case
  • protecting profitability while scaling

Then the room gets to work.

Participants move around the room, contribute ideas, share experiences and challenge assumptions. We select some of the most important issues for an open discussion, drawing on the collective experience of fellow service leaders, practitioners and experts.

The objective isn't to pretend there is one perfect answer.

It's to give you new perspectives, practical ideas and lessons from people tackling the same problems.

Read the full agenda here.

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What you'll leave with
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You won't leave with another folder of presentation slides.

You'll leave with a clearer view of your own As-a-Service challenge, perspectives from leaders who have faced similar problems and practical ideas you can take back into your business.

We will capture the insights and working notes generated throughout the Hot Chair sessions and share them with participants after the event, so the collective thinking from the room doesn't disappear when the day ends.
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Who should attend
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The Bootcamp is designed for senior leaders responsible for creating, growing or transforming service and As-a-Service businesses within product-based organisations.

That includes leaders in Advanced Services, Service Solutions, Service Strategy, Transformation, Aftermarket and As-a-Service business development.

Whether you're building your first model or working out how to scale an established one, come prepared to share what you're facing, and help another business solve what they're facing too.
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Your hosts
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Co-hosted by leaders in their field, The Advanced Services Group and Black Winch bring extensive experience supporting manufacturers in developing and growing service-led businesses.


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